Ansitz Felsenheim - Familie Kössler - Ferienwohnungen und Appartements in Lermoos / Tirol - 0043 5673 2387 |

Booking terms and conditions


Reservation: Please note that after you made a booking, you will be asked to guarantee your booking by payment of a deposit of 20% of the rental price into our bank account within two weeks or by giving us your creditcard details (number, expiry date and security code). A confirmation of receipt of deposit will guarantee your booking. Payment of this deposit will indicate acceptance of these booking conditions


Cancellation terms: Please notice, that only written cancellations are accepted. Up to one month prior to day of arrival check-in time, loss of deposit paid per apartment. Between one month and day of arrival check-in time, 80% of total booking value will be charged. In case of an early check out or a delayed arrival 100% of total booking value will be charged. In order to save you any expenses in such cases, we recommend you take out a trip cancellation insurance.


Payment: Settlement of the bill in full, less any advance payments, must be made prior to departure from the apartment. Your invoice can be paid in cash (Euros), with EC card (with PIN code) or with Mastercard or VISA card.


Our bank details: Account Nr. 0500-109400 Sort Code: 205090
Bank: Sparkasse, A-6600 Reutte/Tirol
IBAN: AT44 2050 9005 0010 9400 (International Bank Account Number)


Check-in and check-out: please note that on your day of arrival, the apartments are usually available from 4 pm local time Check out is by 10 am local time.


Ansitz Felsenheim is a smoking free residence.

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